Refund policy
Refunds and Returns
All sales are final after the item has shipped. If you would like to cancel an order before it ships contact me ASAP.
IMPORTANT! Return Info for Made-To-Order T-shirts
We don’t offer returns and exchanges, but if there’s something wrong with your order, please let us know by contacting us at info@caseybooth.me!
Do you offer refunds?
Refunds are only offered to customers that receive the wrong items or damaged items. If any of these apply, please contact us at info@caseybooth.me with photos of wrong/damaged items and we’ll sort that out for you.
Can I exchange an item for a different size/color?
At this time, we don't offer exchanges. If you’re unsure which size would fit better, check out our sizing charts—we have one for every item listed on our store, in the product description section. Though rare, it's possible that an item you ordered was mislabelled. If that’s the case, please let us know at info@caseybooth.me within a week after receiving your order. Include your order number and photos of the mislabeled item, and we’ll send you a new one, or issue a refund!
Damages and issues
Any claims for misprinted/damaged/defective items must be submitted within 30 days after the product has been received. For packages lost in transit, all claims must be submitted no later than 30 days after the estimated delivery date. Claims deemed an error on our part are covered at our expense. Please email info@caseybooth.me or use the 'CONTACT' form located in the footer to submit your claim.
Note: Some items are a limited run and cannot be reprinted. If you received a damaged print in that category and it is out of stock, I will either refund or replace with a comparable item.